Community Housing Manager
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Are you ready to make a real difference in your community and lead a team that empowers others to thrive? At Trivallis, our ambitious new tenant services strategy is transforming how we support our communities. As a Community Housing Manager, you'll play a pivotal role in this exciting journey, ensuring our services are built around people, not processes.
Team around the tenant
At Trivallis, we’re committed to making each tenant feel supported by a team that works seamlessly together. With our “Team around the Tenant” approach, everyone involved in supporting our tenants—housing officers, support staff, and more—works collaboratively, focusing on the individual needs of each tenant. This means that instead of dealing with different departments separately, tenants experience a united team that listens, responds, and takes action as one. It’s a simpler, more personal way to provide the support that matters, ensuring tenants feel valued and empowered.
The role
- As a Community Housing Manager, you'll lead the delivery of an outstanding housing service including the delivery of management of empty homes, tenancy management, community safety, liaison with partners including elected members and other community representatives. You’ll be at the forefront of delivering the Team around the Tenant approach within your area team and ensuring strong working relationships with Internal and external stakeholders
- The Community Housing Manager will have operational responsibility for large team set in each geographical area and will be responsible for ensuring high quality engaged service to tenants as well as building and maintaining high quality relationships to internal and external stakeholders. You’ll also be responsible for managing health and safety issues in your area.
- In addition to your area manager responsibility, you will also take the lead for one of 3 specialisms for the whole of the community housing team. Those 3 specialisms are Community Safety: Allocations and Lettings; and Tenancy Support.
About you
We're looking for someone with significant experience of leading large teams in a complex housing management and support service. We’ll expect you to lead and develop the service and embody our values in every interaction. You'll bring to life the Team around the Tenant approach and role model our values and behaviours in everything you do for tenants and stakeholders. For this role you will need a valid driving licence and access to a vehicle.
Why join Trivallis?
At Trivallis, we’re more than just a landlord. We’re redefining what it means to support our communities. Trustworthiness, kindness, progressiveness, and inclusivity are at the heart of our culture. Our goal is simple: to improve the wellbeing of our tenants and empower them to thrive.
We offer more than just a job; we offer a career that makes a difference. You’ll work alongside passionate colleagues, enjoy competitive benefits, and have the opportunity to grow in an environment that celebrates kindness and inclusivity. This is your chance to be part of a progressive team, driving positive change in the lives of those we serve. Together, we can build a brighter future for everyone.
Some of the benefits you’ll enjoy include:
- A generous 30-day annual leave entitlement
- Generous Local Government Defined Pension scheme
- Health Shield Cash Back plan for you and your family
- Flexible working arrangements to help you achieve a healthy work-life balance
- A comprehensive learning and development programme with investment in your personal growth
- Opportunities to promote diversity and inclusivity across Trivallis
How to Apply
Ready to take on this exciting challenge? Apply today by submitting your application before 1st December 2024. We’re looking forward to welcoming you to our team!
Join us at Trivallis and be part of something special. Together, we can make a real difference in our communities.
Please note that we reserve the right to shortlist and interview candidates as we go along, so don’t delay in getting your application over to us.
The Company
The performance of our organisation is influenced by our people within it. Progressive growth, progressive ideas, progressive culture. Our recipe for success is demanding more of ourselves, stretching and striving to do things that haven’t been done before but that truly improve the lives of our tenants within our communities.
Are you looking for a career where you can make a real difference to the quality of people’s lives and our services? We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families and communities.
Over recent months we have developed ambitious plans to change and improve how we deliver services. These plans were developed by listening to residents, staff and partners and looking at how new technology can make our services more accessible and responsive to our customers.
If you think you could be as excited as we are about the future, we would be delighted to hear from you. We are looking for highly motivated individuals who have a genuine passion and demonstrable experience of delivering quality services as well as transferable skills gained in the private or public sector.
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